1. Vehicle Condition & Pre-Existing Damage
- Customer acknowledges that the vehicle’s condition has been reviewed prior to service.
- Clean Kings Services is not responsible for any pre-existing damage, including but not limited to:
- Scratches, dents, rock chips, paint defects, or clear coat failure
- Worn, cracked, or damaged interior materials
- Faded, oxidized, or deteriorated surfaces
- Any visible concerns may be documented via photo or video prior to service.
2. Results Disclaimer
- Detailing is a restoration and improvement service, not a guarantee of full defect removal.
- Some stains, odors, scratches, or imperfections may not be fully removable.
- Results vary depending on the age, condition, and materials of the vehicle.
3. Service Limitations & Risk Acknowledgment
- Customer understands that detailing processes (including steam cleaning, extraction, chemical treatments, and polishing) carry inherent risks, especially on aged or compromised surfaces.
- Clean Kings Services is not liable for:
- Damage to fragile, aged, or previously repaired surfaces
- Electrical or mechanical issues that arise during or after service
- Loose trim, badges, or components that may detach during cleaning
- Clean Kings Services is not responsible for aftermarket modifications (tint, wraps, films, coatings, etc.) that may react unpredictably to cleaning.
4. Products & Protection Disclaimer
- Clean Kings Services uses professional-grade products and techniques.
- Durability and longevity of coatings, sealants, or treatments are not guaranteed, as results depend on maintenance, environment, and usage.
5. Personal Belongings
- Customers are responsible for removing all personal belongings prior to service.
- Any items left in the vehicle may be bagged or placed in the trunk during service.
- Clean Kings Services is not responsible for lost or damaged personal items.
6. Customer Responsibilities
To ensure safe and effective service, the customer agrees to:
- Remove valuables and personal items prior to appointment
- Inform us of any leaks, sensitive surfaces, prior damage, or concerns
- Provide safe and reasonable access to the vehicle at the scheduled location
7. Service Scope & Add-Ons
- Only services selected and confirmed prior to work will be performed.
- Additional services requested during the appointment may result in additional cost and time.
8. Environmental & Weather Conditions (Mobile Service)
- As a mobile service, results may be affected by environmental conditions such as wind, dust, temperature, and sunlight.
- Clean Kings Services will take all reasonable precautions but is not responsible for conditions outside of its control.
9. Water, Power & Access
- Customer agrees to provide safe and reasonable access to the vehicle location.
- If water or power access is required and unavailable, service adjustments may be necessary.
10. Payment Terms
- Payment is due upon completion unless otherwise agreed in writing.
- Cancellations or reschedules require at least 24 hours’ notice.
- Failure to provide notice may result in a cancellation fee.
11. Photos & Documentation
- Clean Kings Services may take before and after photos/videos for documentation and quality control.
- With customer permission, images may be used for marketing purposes.
12. Satisfaction & Final Inspection
- A final walkthrough will be conducted when possible.
- By accepting the vehicle at completion, the customer acknowledges the service has been performed according to the agreed scope.
13. Limitation of Liability
- Clean Kings Services shall not be held liable for:
- Pre-existing damage
- Unavoidable outcomes based on vehicle condition
- Indirect, incidental, or consequential damages
- Customer agrees that service is performed at their own risk based on vehicle condition.